As per everything some T & C's apply

 

The Website Thegothspot.com sells clothing and related accessories online. The use of any product bought from this Website is at the Purchaser’s risk. The Purchaser/User indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is, the delivery address and contact phone number, will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (personal computer or other electronic device used to browse the Website), which may result from the lack of adequate virus protection software or spyware that the User may have inadvertently installed on his/her device.

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Designs & Intellectual Property

The Goth Spot hold the creative license and has full ownership on each of the designs printed on the t-shirts. Any “copying” and unauthorised use of the designs is prohibited and punishable by law. We are always open to do suggestions or ideas, and welcome you contacting us with requests at info@thegothspot.com

Cost of Delivery

1.1 All prices of the items posted on the website are exclusive of delivery costs.

1.2 Delivery costs will be stated separately when settling the order and may vary daily and for each order.

Returns Policy

2.1 The Goth Spot shall return products or refund customers in accordance with Sections 55 and 56 of the Consumer Protection Act 68 of 2008 and its Returns/Refunds Policy set out below.

2.2 Products may not be returned unless the incorrect product has been supplied or the product is damaged or faulty upon delivery. In such an instance The Goth Spot will exchange the product on condition that:

(i) the product is returned in its original condition – including packaging and documentation, and

(ii) the customer returns the product within seven days of receipt and confirms same by sending a written notice to info@thegothspot.com (within abovementioned seven-day period).

(iii) All returns must be shipped freight (and insurance) prepaid. The onus is on the customer to ensure that the goods returned are received by The Goth Spot within 10 days of written notice.

On receipt and acceptance of returned product The Goth Spot will make all reasonable effort to exchange said product, but if replacement is not possible The Goth Spot will refund the purchase price, including delivery cost. Such amount will be refunded within 30 days of cancellation, beginning on the day written notice was given.

2.3 Products damaged on delivery – Should a product be damaged in any way at the time of delivery, please notify us within 3 days by logging a return with info@thegothspot.com. Faulty products not reported within 3 days will not be refunded.

The faulty product will be collected from you at no charge. Once we have inspected the product and validated your return, we will replace the product as quickly as possible (if such a repair is possible/if we have the same product in stock with which to affect a replacement).

If we are unable to replace the product, we will credit your account with the purchase price of the product (note: a cash refund can be requested in lieu of store credit if preferred).

What constitutes a defect? Any material imperfection in the manufacture of a product or any characteristic of a product which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances.

The following will NOT be regarded as defects and will not entitle you to a return under this Section 2.3:

  • faults resulting from normal wear and tear
  • damage arising from negligence, user abuse or incorrect usage of the product
  • damage arising from a failure to adequately care for the product
  • damage arising from unauthorised alterations to the product
  • where the specifications of a product, although accurately described on the website and generally fit for its intended purpose, do not suit you
  • in relation to Unboxed Deals, signs of handling and/or repackaging.

Applicable Law

3.1 This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

Changes to Agreement

4.1 The Goth Spot may, at its sole discretion, change this agreement or any part thereof at any time without notice.

Intellectual Property Rights

5.1 All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to The Goth Spot and as such are protected from infringement by local and international legislation and treaties.